Terms and Conditions

Welcome to Casual Barista. By using our website and services, you agree to these Terms and Conditions. Please read them carefully before making any purchase or using our site.

1. Introduction
These Terms and Conditions govern the use of the Casual Barista website and services. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using our site.

2. About Us
Casual Barista
KVK: 93680716
BTW: NL005035381B44
Address: Lijster 42, 1715HE, Spanbroek, The Netherlands
Phone: 0640877478
Email: [email address]

3. Products and Services
We offer a selection of premium coffee beans, coffee brewing tools, and accessories through our online store. All products are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.

4. Order and Payment

• By placing an order on our website, you are offering to buy goods and services in accordance with these Terms and Conditions.
• Payment for orders is securely processed through Shopify’s payment platform. We accept major credit and debit cards.
• Prices are in Euros (EUR) and include applicable taxes. Shipping costs are calculated at checkout.
• We reserve the right to cancel or reject orders for various reasons, including product availability, inaccuracies in pricing, or issues with payment processing.

5. Shipping and Delivery

• We ship both domestically and internationally. Shipping times vary depending on your location and chosen shipping method.
• Orders will be processed and shipped within 1-3 business days. Delivery times depend on the destination and courier services used.
• Casual Barista is not responsible for any delays caused by customs or third-party carriers.

6. Returns and Refunds

• Return Policy: We want you to love your purchase! If you are not fully satisfied with your order, you may return unused, unopened items within 14 days for a refund or exchange.
• Return Process: To initiate a return, contact our customer support team at [email address or phone]. You will receive a return authorization and instructions.
• Non-refundable Items: Certain products (e.g., opened coffee beans or accessories) may not be eligible for return, depending on their condition.
• Refunds: Once your return is received and processed, we will issue a refund to your original payment method within 7-10 business days.

7. Damaged or Faulty Goods

• If you receive a damaged or defective item, please contact us immediately. Include photographs of the damage or defect, and we will arrange for a replacement or refund.

8. Privacy and Data Protection

• We value your privacy and are committed to protecting your personal information. For details on how we collect and process your data, please refer to our Privacy Policy.
• By using our website, you consent to our data practices as described in the Privacy Policy.

9. Intellectual Property

• All content on our website, including but not limited to text, images, logos, and product descriptions, is the property of Casual Barista and is protected by copyright and intellectual property laws. Unauthorized use or reproduction of this content is prohibited.

10. Limitation of Liability

• Casual Barista will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
• We are not responsible for any third-party websites or services linked from our site. Use of those links is at your own risk.

11. Governing Law
These Terms and Conditions are governed by the laws of The Netherlands. Any disputes arising out of or relating to these terms will be resolved in the appropriate courts located in The Netherlands.

12. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will reflect the latest version. It is your responsibility to review these terms periodically.

13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:

• Email: [email address]
• Phone: [phone number]

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Last Updated: [Insert Date]